Our care workers will meet with you and your loved one for a full assessment of everyone’s specific needs. We meet in the home initially so you feel more comfortable and allows us to do a safety inspection of the house. We’ll discuss what services are needed and what we provide. Plus Healthcare will develop a personalised care plan and work with you to modify it if necessary. Only then will we look through our list of skilled care workers to find the one that matches your plan

The great thing about homecare is that we can personalise it to suit your exact needs. If you only need assistance around the house once or twice a week, we can help. If your loved one needs transportation to doctors’ appointments, we can do that too. Plus Healthcare is here to fill in the gaps that keep your senior relatives from leading an independent life.

We can re-evaluate and adjust your loved one’s care plan at any time. We understand that health conditions can and do change. We can provide specialised in-homecare after hospitalisations, providing a sense of relief to both patients and families. If your loved one experiences a decline in cognitive abilities or serious illness, we will evaluate the current caregiver to determine if he/she is still qualified to provide quality care. If not, we will consult with you and explore substituting another of our caregivers with more training and experience. The health and safety of our clients are our top priorities at all times at Plus Healthcare.

We don’t believe in long-term contracts when providing home care. We realise that there are all kinds of needs, from respite care to after surgery care, and for any time frame, from hours to weeks or longer. A family may need a few hours of respite care, or someone may need assistance after surgery. They don’t need to be in a nursing home for a year, or have a live-in nurse for months on end. Contact Plus Healthcare to see all the options we have for homecare.

We prefer not to rush the evaluation process, if at all possible. Of course, there are always emergencies, and in those cases we can make exceptions, so please call us and we’ll work with you to see if there is a resolution.

In non-emergency cases, we often match a skilled care worker with a client within days of initial contact. This is an important relationship and a good start is vital, so we take the “matchmaking process” seriously. We want this association to be happy and last!

No. Homecare services can be provided wherever home is—a private residence, a senior living community, or while staying with a friend or family care worker.